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P.D. Hinduja Hospital & MRC celebrates International Quality Week 2016 with an innovative approach to enhance quality

Mumbai, November 11, 2016: P.D. Hinduja Hospital & MRC celebrated International Quality week from November 7th to November 11th, 2016. Globally, organizations have gained an understanding that success is not theirs alone but also the collective efforts and continuous dedication of their employees. With a similar thought process, P.D. Hinduja Hospital & MRC organized a variety of activities and sessions from November 7 – 11 that involved a new integrated approach towards employee engagement and development with a determined focus on enhancing Quality and Safety at the hospital.

 P.D. Hinduja Hospital & MRC celebrates International Quality Week 2016 with an innovative approach to enhance quality

Talking about the initiative, Mr. Gautam Khanna, CEO, P.D. Hinduja Hospital & MRC said, “P. D. Hinduja Hospital has always focused on delivering quality healthcare – a practice that has been followed since inception. Quality & Safe patient care is a continuous process for us and is achieved through sincere efforts and skillful execution by our staff. Quality & Safety Week provided a platform to each and every member of our organization to share their ideas & initiatives which play an important role in enhancing the quality of our services for patients.”

Mr. Joy Chakraborty, COO, P. D. Hinduja Hospital & MRC said, “The initiative was taken to bring awareness among more and more people and also get everybody under one umbrella and work towards accomplishing the mission of the hospital.”

Throughout this week of celebration, P.D. Hinduja Hospital with an aim to enhance employee knowledge and growth also organized multiple informative lectures for their employees. These sessions were given by both internal and external specialized teams and involved topics like Fire safety, Disaster Management, Ergonomics at one’s workplace, Employee safety, etc. These sessions witnessed large participation from the employees of the hospital and helped contribute to the direct development of the employees.

Apart from these, employee engagement activities like Daily Quiz Contests, Be a Photo Journalist, Room of Clues and Poster Competitions were organized that saw participation of staff in huge numbers from all cadres – doctors, nurses, attendants, non-medical staff etc.

On November 11, 2016, the final day of International Quality Week, P.D. Hinduja Hospital organized talks by eminent speakers from the healthcare industry and also panel discussions that focused on ‘Hospital Quality and Safety’ and ‘Creating a safe environment in hospitals’. The panel consisted of eminent personalities from the Healthcare, Quality and Consultancy services like Mr. Suresh Lulla, Qimpro Consultants Pvt. Ltd., Mr. Dinesh Shetty, Bureau Veritas, Dr. Parag Rindani - Associate Vice President & Head, Wockhardt Hospitals, South Mumbai, Dr. Rajiv Kumar – Head Quality, Kokilaben Dhirubhai Ambani Hospital, Dr. Tarang Gianchandani – Chief Executive Officer, Jaslok Hospital, Mr. Dinesh Shetty- Manager Certification - India West Region, Bureau Veritas Certification India Pvt. Ltd., Mr. Rajeev Soni - Joint General Manager, Corporate EHS, Larsen & Toubro Ltd., Mr. Gautam Khanna, CEO of P.D. Hinduja Hospital & MRC, Mr. Joy Chakraborty, COO of P.D. Hinduja Hospital & MRC, Dr. F. D. Dastur, Director, Medical Education & Hospital Quality, P.D. Hinduja Hospital & MRC and several other renowned speakers.

About P.D. Hinduja Hospital & Medical Research Centre: 

P.D. Hinduja Hospital and Medical Research Center, which started off as a clinic in 1951,is today ranked as one of the leading Multi-Specialty tertiary care hospital in the country. For over six decades, this institute has worked to ensure that world-class healthcare delivery is provided to all. The hospital has always been an early adopter of technology in delivery of care; being amongst the first few hospitals in the country to have Gama Knife technology, Digital Broadband MRI with ambient themes, True Beam Linear Accelerator and more. The hospital has on-board some of the best nationally and internationally recognized doctors. Quality care being the focus, it was amongst the early few hospitals that has been accredited and certified by NABH, CAP, and ISO. P.D. Hinduja Hospital was also one of the pioneers in its space to launch Care@Home and Short Stay Service in 2007 and 2008 respectively. It continues to partner with leading International Institutes, latest being an arrangement with The Division of AIDS (NIAID, NIH), U.S.A, to establish a center of excellence for infectious disease research in India. For its contribution to quality healthcare delivery, the hospital has also been bestowed with Best Multi-Specialty Hospital awards by different industry bodies. In line with one of its guiding principles “Work to Give”, the hospital runs the Serve with Passion rural health programme, under which free healthcare services are provided to the tribal areas in Maharashtra and Dadra Nagar Haveli.