Enterprises Can Now Improve Field Force Productivity with Vodafone Mobile Workforce Essentials

Posted by: at 7/26/2017 05:04:00 am
Enterprises Can Now Improve Field Force Productivity with Vodafone Mobile Workforce Essentials


Vodafone launches Mobile Workforce Essentials – a Software-as-a-Service (SaaS) application suite to help organisations manage their field force effectively

Vodafone Business Services (VBS), the enterprise arm of Vodafone India has introduced Mobile Workforce Essentials, a cloud-based business application suite that empowers enterprises to get the most out of their field force.

Mobile Workforce Essentials is a brand new addition to Vodafone’s robust CloudStore portfolio that includes Collaboration Productivity and CRM among other cloud-based offerings.
With workplace dynamics changing, organizations are witnessing a substantial increase in their mobile workforce. Almost every enterprise today relies more than ever on its field force. Mobile Workforce Essentials helps enterprises manage their mobile workforce better to increase productivity, gain efficiency, improve accountability and reduce costs. Employees can remotely manage their attendance from their mobile app as well as receive and despatch work orders while on the field.

Employers, on the other hand, can monitor workforce routes through the GPS Tracking feature. The flexible platform also allows for replacement of manual, paper-based  forms with 200+ pre-built industry specific forms and added smart features like Photo Capture, Digital Signature, Calculations and Emails for digital receipts.

One of the early customers of Mobile Workforce Essentials is a major state’s Election Commission which deployed the solution during a recently concluded state assembly elections.
Vodafone has partnered with ActSoft, a leading field-force management application vendor, to launch Mobile Workforce Essentials in the Indian Market.

Anil Philip, Senior Vice President, Vodafone Business Services adds “In today’s digital world, organizations need to rapidly evolve and manage the dual challenges of cost optimization with workforce productivity. Vodafone Mobile Workforce Essentials is a 360-degree application suite with which enterprises can gain a competitive edge by better mobilizing and empowering their employees.”

Kevin Thigpen, Chief Operating Officer, Actsoft, Inc. said, “Vodafone Mobile Workforce Essentials empowers businesses to enhance operational efficiencies, while reducing costs across their organization. Partnering with Vodafone was critical to our strategy to penetrate the Indian market. Leveraging the power of their wireless data network, our software solution delivers businesses an immediate return on investment from a single, integrated platform.”

Vodafone Mobile Workforce Essentials is uniquely designed to suit the needs of all enterprises – SMEs, large corporates and global companies. It is a simple, self-service, web-based setup which ensures easy manageability, dedicated account management and a seamless onboarding experience.

Mobile Workforce Essentials is available on the Vodafone CloudStore (www.cloud.vodafone.in)  – a completely online automated marketplace that features the full range of Vodafone’s cloud-based business applications. With the Vodafone CloudStore, customers can buy online, opt for simple, flexible payment options [monthly/quarterly/half-yearly/annual]; and manage their users and licenses online. Vodafone also extends a dedicated Cloud Support infrastructure that helps with  onboarding and in-life support.

About Vodafone Business Services

Vodafone Business Services, the enterprise arm of Vodafone, provides total telecommunications solutions across both mobility and fixed line platforms and enables Global Enterprises, National Corporates, SME’s and Government segments to communicate, collaborate and connect. Today with more than 8.5 million mobility corporate customers as on March 31, 2017, VBS is providing services to global and national businesses equipped with a robust network infrastructure and a 24x7 NOC.

Through a dedicated team of Account Managers and Service Managers and applying a consultative selling approach, it specifically addresses the connectivity, Internet of Things (IoT), cloud and converged communications needs of its enterprise customers.

With the advantage of its global expertise and knowledge of local markets, Vodafone Business Services endeavors to be a steadfast partner in the Government’s efforts towards Digital India.

Vodafone Business Services was recently awarded the 'Enterprise Mobile Service Provider of the Year’ for the sixth year in a row (2011-16) and the 'Enterprise Telecom Service Provider of the Year - SMB Segment' at the Frost & Sullivan India ICT Awards 2016. It was also awarded ‘Telecom Leadership Award 2016’ for IoT by Voice & Data and the CIO Choice Awards for Enterprise Mobility and Leased Lines for 2016.


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