RELIANCE GENERAL INSURANCE (RGI) IS THE 1ST INSURER TO INTRODUCE ONLINE 'SELF-ENDORSEMENT' FACILITY

Posted by: at 10/16/2017 06:22:00 am


RGI OFFERS FIRST-OF-ITS-KIND ONLINE 'SELF-ENDORSEMENT'FACILITY FOR CUSTOMER CONVENIENCE

CUSTOMERS CAN NOW MAKE REQUIRED CHANGES TO POLICIES DIGITALLY AND TAKE INSTANT COPIES OF THE REVISED DOCUMENTS

Mumbai, October 16, 2017: Reliance General Insurance Company Ltd (RGI), a subsidiary of Reliance Capital, has introduced the first-of-its-kind ‘Self- Endorsement' feature  as a part of its product suite on its website and the agent portal to add to customer convenience. With this, the company becomes the first insurer in the general insurance industry to introduce a self-endorsement facility.

Customers face limitations in making any changes in policy documents after purchase, with the introduction of self-endorsement facility these limitations will be met with just a few clicks. Reliance General Insurance tapped on this opportunity post carrying out a detailed analysis on the number of customers visiting their branches or calling agents for endorsement related changes in the policy document. With its one of a kind 'Self-Endorsement' feature, the company now makes it possible for a number of changes to be made digitally.

Post endorsement customers can instantly take copies of the revised documents. The feature will reduce customers walking into branches or calling agents for small changes thus empowering them to make the changes anytime.

Speaking on the introduction of this unique feature, Mr. Rakesh Jain, ED & CEO, Reliance General Insurance said, "Technology led disruptive ideas are crucial for delivering customer centricity and retaining customers. Our Self-endorsement facility is in line with new and emerging technologies. This feature reiterates our commitment on constantly reinventing ourselves and adding convenience in our services that our customers rightfully deserve."
 

About Reliance General Insurance

Reliance General Insurance, a part of Reliance Capital, is one of the leading general insurance companies of India.
The Company offers a well-rounded and comprehensive bouquet of products including Motor Insurance, Health Insurance, Travel Insurance, Home Insurance and also offers customized solutions to meet the protection needs of each customer.
Reliance General Insurance offers has a wide network of more than 20,000 intermediaries across 500 locations across India for offering its products and services to retail, corporates and SME clients.


About Reliance Capital Limited


Reliance Capital Limited, a part of the Reliance Group, is one of India’s leading private sector financial services companies. It ranks amongst the top private sector financial services and banking groups, in terms of net worth. The Company is a constituent of MSCI Global Small Cap Index.

Reliance Group is amongst India’s leading business houses with over 250 million customers. The Group has a strong presence across a wide array of high growth consumer-facing businesses of financial services, telecom, energy, power, infrastructure, and Defence.

Reliance Capital has interests in asset management and mutual funds; life and general insurance; commercial and home finance; stock broking; wealth management services; distribution of financial products; asset reconstruction; proprietary investments and other activities in financial services.



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