Daimler Financial Services India launches Customer Online System

Daimler Financial Services India launches Customer Online System
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BharatBenz Financial (BBF), part of Daimler Financial Services Pvt. Ltd., today announced the launch of its first customer online self- service portal for Commercial Vehicles customers in India. This premiere in the Indian trucking market enables BharatBenz customers to access all their account information at the click of the mouse from anywhere and anytime.  As well as providing customers with increased transparency, the COS also shortens the response times to customer queries.

BharatBenz Financial is the 1st choice provider for truck financial services and today finances and insures 1 in every 3 trucks across the country. Speaking on the launch of portal, Mr. Sominder Singh, Head - Sales and Marketing, BharatBenz Financial said, BBFs mission has always been to lead in the innovation and delivery of the brands customer experience. The launch of the COS portal is another step forward towards this mission.

Speaking about the development, Mr.Sreeram Venkateswaran, Vice President, Domestic Sales, Product Management & Network, Daimler India Commercial Vehicles (DICV), said, Our captive financing partner BharatBenz Financial has enabled both the customers and us to mutually benefit by offering the best value proposition. The market penetration levels have been significantly strong with BharatBenz Financial thanks to the competitive tailored service offerings, its wide reach and seamless accessibility to the truck customers in the country.

Once registered with the COS, customers can view:
  Loan Contract Summary
  Loan Contract Details
  Repayment Schedule
  Overdue Statements
Link to online portal : https://mybbfs.co.in

The BharatBenz COS complements the COS portal already online for Mercedes-Benz passenger car customers in India.Presently in its 3rd year of operations, Daimler Financial Services India manages a portfolio size of over 350 million and has over 10,000 live retail contracts.